Services

Providing a host of service to keep your business on the move. Round-the-clock.

Mandatory Free Service Once you purchase a new earthmoving machine from us or any other TELCON dealer, you are entitled to get five free mandatory service. We have a separate team of Service Engineers who are responsible to address your issues within the shortest possible timeframe.

Warranty Service We provide it with minimum delay. While every effort will be made to ensure this, the timeframe on completion of the solution is highly dependent on its nature, sourcing the replacement parts and technical support.

Paid Service Get in touch with us if you are facing any problem with your machine. Doesn’t matter whether you have purchased it from us or any other dealer, our field engineers will reach you in the shortest possible time. We will also provide you an approximate costing and timeline within which your problem will be solved.

Annual Maintenance Contract Maintaining the machine, changing of oil, changing of filters, inspection and adjustment as recommended by the manufacturer so that it can perform at its optimum efficiency.

Annual Service Contract A tailor-made service for any breakdown repairs with assured availability.

Workshop Services Our workshop is authorized by TELCON for repair of engines, hydraulic pumps, hydraulic motors, swing motors; transmission etc for all models up to 20 tones Excavators. We have factory trained service personnel who understand the machine pulse far better than roadside technicians.

Machine Health Checking With our competent and dedicated engineers, we offer health checking of machines for thorough repair in the field.

Our Customers

We have been associated with the following customers since our inception. At Rama Excavator we do not believe in doing ‘one time businesses. We are eager to develop enduring relationships. We don’t differentiate our customers based on the amount of business they provide us. It may be this reason for which our customers seldom think of going to another competition.

  • The Singareni Collieries Company Limited
  • Coastal Projects Limited
  • Midwest Granites Private Limited
  • Madhucon Granites Private Limited
  • BGR Energy
Ongoing Devadula Project by Coastal Projects Granite Quarries in Khammam & Karimnagar